Emergency plumber
Burst pipes, water through the ceiling, overflowing toilets and stopcocks that won't shut off. Call any time, day or night.
Find out moreTier 1 Plumbing Ltd is a local plumbing company covering Southend-on-Sea, Leigh, Westcliff, Rochford and the towns around them. We take emergency calls 24 hours a day, and book everyday plumbing repairs in at a time that suits you.
From a 2am burst pipe to a dripping tap, here is what our plumbers handle across Southend and south-east Essex.
Burst pipes, water through the ceiling, overflowing toilets and stopcocks that won't shut off. Call any time, day or night.
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Dripping taps, noisy pipes, faulty stopcocks, isolation valves and pressure reducing valves repaired or replaced.
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Kitchen sinks, basins, baths, showers and toilets cleared, the pipe run rodded where needed, then tested.
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We trace hidden leaks under baths, behind wall-hung toilets and under floors, then repair the pipe or fitting.
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Running cisterns, weak flushes, leaking pans and wall-hung toilets with concealed cisterns.
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Taps, showers, thermostatic valves, basins and bath fittings replaced or repaired.
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Kitchen taps, sink wastes, appliance connections and food waste disposal units.
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Radiators, radiator valves, leaks on heating pipework, hot water cylinders and immersion heaters.
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Plumbing for landlords, letting agents and businesses across south Essex, including out-of-hours call-outs.
Find out moreA split pipe or water coming through a ceiling won't wait until Monday. Call 07830 356263 and you speak directly to a plumber, not a call centre. We aim to reach urgent call-outs within about an hour, depending on where you are and what we are already attending.
We regularly attend:
Smell gas? Leave the property, don't use light switches or naked flames, and call the National Gas Emergency Service on 0800 111 999.
A few before-and-after photos from recent jobs, with the notes we left at the time.


A sink full of standing water, cleared and draining freely again.


An old stopcock that had been leaking down the wall, replaced with a new one.


A tired basin and taps swapped for a new inset basin and new taps.
More job photos are on our Checkatrade profile.
Emergencies don't keep office hours, so neither do we. Call any time, day or night, seven days a week.
We explain how the job is charged before any work starts, so there are no surprises on the invoice.
City & Guilds Level 2 qualified, DBS-checked, with ERS accreditation for unvented hot water cylinders.
Our vans carry the common fittings and parts, so many repairs are finished on the first visit.
Our workmanship is guaranteed for 12 months. If there's a problem with our work, we come back.
We explain what caused the problem, keep you informed, and clean up before we leave.
Nobody likes a surprise on the invoice, so we keep it simple and explain it before any work starts.
Our toilet wouldn't flush. Jamie found the fault quickly, explained it in plain English and had it fixed without any mess or fuss.
Reliable, honest and on time, and he kept us informed the whole way through, so we were never left wondering what was happening next.
We've used Jamie a few times now. He always tells us what caused the problem, works tidily and cleans up before he leaves.
Friendly and professional, and completely upfront about the costs before starting. Someone you can trust in your home.
Looking for a plumber near you? We are based in Rochford, a few miles north of Southend town centre, and cover every part of Southend-on-Sea plus the towns around it.
Yes. We take emergency calls 24 hours a day, seven days a week, across Southend-on-Sea, Leigh-on-Sea, Westcliff, Shoeburyness, Rochford and the surrounding towns. For a burst pipe, a leak through the ceiling or an overflowing toilet, call 07830 356263 rather than using the form.
For genuine emergencies we aim to reach you within about an hour, depending on where you are and what we are already attending. Non-urgent repairs are booked in at a time that suits you. We will always give you an honest idea of timing on the phone.
On hourly-rate jobs there is a minimum charge that covers the first hour. After that, time is charged in 15-minute blocks, so you only pay for the time the job takes. If a part isn't on the van, the time spent collecting it is capped at an extra 30 minutes of labour. We explain the price before any work starts, and you can pay by debit or credit card.
Turn off the water at the stopcock. If water is near lights or sockets, switch the electricity off at the consumer unit if it is safe to reach. Then open the cold taps to drain the pipes, move valuables out of the way, catch drips in buckets or towels and take photos for your insurer or landlord.
In most homes the internal stopcock is under the kitchen sink. If it isn't there, look in a downstairs toilet or utility room, under the stairs or wherever the water pipe comes up through the floor. In flats it can be in a hallway cupboard or airing cupboard. Turn it clockwise to shut off the water. If it is seized or won't close fully, we can replace it.
Yes. Our plumbers hold City & Guilds Level 2 plumbing qualifications and are DBS-checked. We also hold ERS accreditation for unvented hot water cylinders. We are a limited company (company number 11202501), registered since 2018.
Yes. Our workmanship is guaranteed for 12 months. If something we fitted or repaired gives you trouble in that time, call us and we will come back and put it right.
We cover the plumbing side of your heating and hot water: radiators and radiator valves, leaks on heating pipework, hot water cylinders and immersion heaters. Work on the gas side of a boiler must be carried out by a Gas Safe registered engineer, so describe the fault when you call and we will tell you straight away whether it is something we can fix.
We are based in Rochford and cover all of Southend-on-Sea, including Leigh-on-Sea, Westcliff, Chalkwell, Southchurch, Thorpe Bay and Shoeburyness, plus Rayleigh, Hockley, Benfleet, Canvey Island, Basildon and more. See the full list on our areas we cover page.
Yes. We work for homeowners, landlords, letting agents and commercial premises, and we take on insurance work. We can attend out of hours to keep disruption to tenants or trading to a minimum.
Call now for emergencies, or request a callback and we will ring you back.